Good Identity and Access Management (IAM) management and operational processes are critical to ensuring the ongoing success and effectiveness of an organization's IAM system. Here are some reasons why good IAM management and operational processes are important:

1. Risk Management: Good IAM management and operational processes help organizations manage risk by ensuring that user access is monitored and controlled effectively. Additionally, IAM systems often contain sensitive data like passwords and access to these systems must be restricted to authorized personnel. By implementing strong IAM management and operational processes, organizations can minimize the risk of data breaches and other security incidents.
2. Compliance: Good IAM management and operational processes help organizations meet compliance requirements such as GDPR, HIPAA, and SOX. IAM systems often contain personally identifiable information (PII) and other sensitive data, and these systems must be secured and managed in accordance with applicable regulations.
3. Efficiency: Good IAM management and operational processes help organizations operate their IAM systems efficiently. IAM systems require ongoing maintenance, including user provisioning and de-provisioning, access reviews, and incident management. By implementing efficient IAM management and operational processes, organizations can reduce operational costs and improve productivity.
4. User Experience: Good IAM management and operational processes help organizations provide a good user experience for their employees, customers, and partners. IAM systems must be easy to use and access, and user requests for access to systems and resources must be handled in a timely manner. By implementing effective IAM management and operational processes, organizations can improve user satisfaction and reduce the burden on their help desk.
5. Business Enablement: Good IAM management and operational processes help organizations enable their business processes by providing secure access to the right resources at the right time. IAM systems must be designed to meet the needs of the business, and access must be granted based on business requirements. By implementing effective IAM management and operational processes, organizations can support their business objectives while minimizing risk.

At Blockstripe, we take a customer-centric and collaborative approach to every M&O engagement. We work closely with our clients to understand their unique environment, supporting infrastructure, change management processes, project management and SDLC methodologies, testing strategy, risk appetite, system commissioning processes challenges and goals and adopt to the customer’s specific process. We build relationships with other infrastructure teams to make the Operational experience frictionless and efficient. Our unique relationships with our onshore and offshore partners ensures that we stay lean and mean, enabling us to provide M&O services at very cost effective pricing.

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